Hello, nine years ago we had Owens Corning Architectural 30 year shingles installed on our home, 2400 sqaure feet home and also a large garage, our roof has a high pitch and three dormers. There are cracks coming all over our roof and also many, many black horizontal lines with absolutely no granules and more granules coming off in the gutters. I am so upset, thought this was a great shingle and would last a long time. Have had an adjuster and also three reputable roofers look at roof and they all say it is a manufacturing defect. What is best way to handle talking to Owens Corning about my problem? The warranty says it was ten years full for labor and replacement of the shingles, not underlayment or tearoff. Also OC says when you have vented soffit and also ridge vent in roof that is not enough?????? The roofing firms here say that this is the common acceptable method of venting and do not need dormer vents also. Please give some advice, I am at my wits end, just had to take huge cut in pay to keep job, wife is ill, and now told my thrity year roof needs replaced. I climbed up today and looked at it, and it is in very bad shape, please advise. I am an honest man and hope they stand behind this shingle problem. I was happy to learn… I used to make a ton of money as an asphalt roof contractor. I had to quit once I realized what you are about to find out. When I got out, the majority of my work was starting to be 10yr old homes. The quality of asphalt shingles has decreased significantly over the last twenty years as the price has steadily increased. The manufacturers of these products hire lawyers to create their warranties in a way where it appears on the surface to be a warranty but actually covers nothing. The installers don’t care cause early failure means more work for them. on the flip side, I now only install permanent roofs and selling them in america is almost impossible. The customers always want cheap, cheap, cheap and hardly ever do much real research about different roofs. Permanent roofs are ALWAYS cheaper in the long run but walmart shoppers don’t know anything about the long run anyway. There’s nothing I can offer you as far as help from others unless you are one of the . 001% of americans who believe in personal responsibility. you’d have to admit that you bought the cheapest roof available. Then you’ll have to admit you found your materials along with your contractor with lowest price in mind. That’s why you found a contractor who helped you get into this mess rather than help you avoid it. Then you’ll have to admit that maybe you were wrong and at this point you will begin to learn something that makes this whole thing worth it in the “long run”. Opening yourself up to this kind of honesty will create a whole new path for you that will allow you to learn more and help avoid this kind of trouble in the future in more than just roofing. No pain, no gain. even as a shingler I never used to mess with brands like owens corning. They just don’t make quality products. The reason you’ve heard of them is because they make cheap products and they are sold by the big box stores. i’m sad for you but at the same time if you would have gotten a bid from a guy like me who’s actually trying to help you, you most likely would have written me off all together. Look, there will always be scammers and those who will scam you just cause they want your money. And even though we are currently involved in complete tyranny, in a constitutional republic there is no safety net with freedom. It’s up to you to educate and protect yourself. I know you look around and all of your neighbors are doing it, the stores are selling it, etc. but like boomers ironically told their children, “if everyone else is jumping off a cliff are you going to do that too?”. Well the cliff is here and the majority is in line ready to plunge to their death. It looks like they’re really enjoying themselves while they’re waiting but some of us have peeked over the edge and are walking the other way. On our way we are catching a lot of crap from those in line cause our act of defiance challenges the prevailing mindset. bottom line, you bought crap. Your contractor installs crap for a living. No one is going to take responsibility. You have to deal with it. Don’t do it again. Sorry to be so blunt but it’s frustrating how so many folks do such foolish things but probably wouldn’t if they weren’t so deluded to think someone will be there to protect them if they are wrong. Personal responsibility will make you a stronger, wiser, all around better person. Not immediately but in. . . . . “the long run”. what to do? If you are broke, i’d study roofs a bit and learn how to repair your roof and keep it going until you can afford to do something about it. Blog or whatever you can do to get your story out to others. Talk bad about owens corning and your contractor. Why didn’t he warranty your roof for 30yrs? Cause he knew they don’t last that long and that was your first clue. All the best
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